The new ten dollar note.Source:News Corp Australia
The new ten dollar note.Source:News Corp Australia

New $10 note fails on first day

It feels crisp, looks flashy and contains plenty of new security features to stop counterfeiters but there are clearly some issues with the new $10 note.

Its clear transparent strip is causing headaches around the country, with self-service note-readers rejecting it at supermarkets, vending machines, poker machines and TAB betting terminals.

For a second year running the introduction of a new banknote by the Reserve Bank of Australia has caused havoc for consumers, with the launch of the new $5 note last year a complete fiasco.

The new ten dollar note entered into circulation today.Source:News Corp Australia
The new ten dollar note entered into circulation today.Source:News Corp Australia

The Daily Telegraph purchased 10 of the new $10 notes this morning from the RBA's head office in Martin Place and has tested the banknote for the past couple of hours.

TAB betting terminals at various pubs in the Sydney CBD rejected the note, saying "Warning: bad or invalid banknote detected".

Thirty poker machines were tested across three different venues, with every machine emphatically rejecting the note. Even a brand new machine delivered to a Sydney pub just one week ago rejected the note.

Numerous vending machines rejected the note, with one at Central Station swallowing it up with no credit added. Another vending machine at Central which said "We accept the new $5 and $10 note" did actually accept the banknote as currency.

The self-service checkout at the IGA Romero Food Hall supermarket at Martin Place also rejected the note.

The note was accepted at Coles, Woolworths and Kmart self-service checkouts across the city, along with OPAL card top up machines.

A TAB spokesman said the company was preparing to update its electronic betting terminals to accept the new $10 note "once testing is complete and regulatory clearance obtained."

Ross Ferrar, chief executive of the Gaming Technologies Association, said newly built poker machines will be able to accept the note; however upgrading the note reader on older machines is the responsibility of the venue where the machine is installed.

The new $10 was released into circulation this morning, with a queue of about 40 people lined up at the Reserve Bank to buy a copy of the currency. Money collectors are interested in acquiring notes with low sequential serial numbers.

The new note features two iconic Australian writers, Dame Mary Gilmore and AB 'Banjo' Paterson, and has a rolling colour effect when it is tilted.

The note also contains multiple security features in the clear top-to-bottom strip and changing colours on the crest of the cockatoo.

It also has two raised dots which can be recognised by vision-impaired members of the community.