Bundaberg boy faces dental dilemma
A BUNDABERG mother is angry her son has to wait two months before having his braces removed - despite the fact they are ready to come out.
Sandy Irvine said her 11-year-old son Jordan went in for his regular appointment earlier in the month at the dental clinic at Bundaberg West State School.
The clinic is run by Queensland Health.
"He had surgery last year to cut bone and gum away and then had braces put on to slowly bring the tooth down," she said.
"We went there the other day for an adjustment and the orthodontist said to me that the tooth was exactly where we needed it to be and was in alignment with the rest.
"They have been absolutely brilliant."
Miss Irvine said she was shocked to find out that although the braces were ready to be removed, she would have to wait until March 10 next year for the next available appointment.
"The orthodontist said unfortunately we are only allocated two appointments for kids to have their braces taken off per week," she said.
"I was angry and the orthodontist was pretty upset about it too.
"They indicated to me it was due to a lack of staff that make the retainers at the Bundaberg Hospital."
Miss Irvine said the orthodontist provided her with contact details for Hervey Bay Dental Clinic which oversees the local clinic to make an official complaint.
"I rang them and was put through to the complaints department but the person I needed to speak with wasn't there," she said.
"I told them I was going to the NewsMail with this, hoping to make a difference for all the other kids, because I think it is a bit of a joke to make a kid wait three months.
"Then I got a call from the dental clinic saying my appointment had been brought forward by one month."
Miss Irvine said if she had not made the complaint she would have had to wait the initial three months and expressed her frustration with the system.
"We still have to throw in another adjustment which is a waste of a public appointment," she said.
Attempts over the holidays, to contact Queensland Health, the dental clinic at Bundaberg West State School and Hervey Bay Dental Clinic for a response regarding Miss Irvine's claims were unsuccessful.